I have an EMS System running.
The EMS Server and one gateway is on the network of shaft 1.
The new Gateway with Sensors is situated at a different shaft with its own IP range.
the 2 systems are linked with a firewall.
I have opened the port in the firewall 502 bi-directional. i also opened the ISMP for pinging the device.
On Adroit I can ping the device but I keep on getting Read Errors. It show the data is being sent on the gateway (RX & TX) but no data is received by the Agent Server.
What settings can still be wrong or ports need to be opened on the firewall?