Adroit Data-logging (backing up historical data)

[Ronald]

We are encountering an issue related to backing up historical data. Our system utilizes the Proprietary Data Logging methodology.

Recently, we had to restore data from a backup for the first time, and we discovered that the backup method does not function correctly. For each proprietary log, two files are created: an .LDG file and its corresponding .LGI file. However, these files are only backed up when the modification date is updated. This modification date only changes when the Agent server is restarted and remains static otherwise.

We have determined that even a full backup does not resolve this issue. A potential workaround could involve creating a copy of the directory where the .LDG and .LGI files are stored and then including that directory in the backup process.

We are using a Veeam backup solution and have raised this issue with them. Unfortunately, they have indicated that they do not have a solution and have recommended reaching out to the vendor.

My specific question is: what would be an effective way to ensure these files are included in the backup? Have you encountered this problem before, and if so, how can it be effectively addressed?

[Frits]

A possible solution could be to run a script agent before the backup in order to update the modified date of the relevant files. Example:

Set objShell = CreateObject("Shell.Application")

Set objFolder = objShell.NameSpace("C:\LOGFILES\")
Set objFolderItem = objFolder.ParseName("logfilename.lgd")

objFolderItem.ModifyDate = Now