A common query that is being raised from an Adroit Technical support perspective is the unsuccessful remote desktop connection to an Adroit AS.
This problem is related to the number of licensed client connections to is allocated to the particular AS Hasp (software or hardware).
The following topic will aid in the clarification of requirements:
Remote Connection licensed requirements
If a CUI is started from a remote desktop session, and the configurator is opened – then two connection licenses are required:
THIS earlier posted topic supports this notion (from a SUI perspective) as well.