Features, discussions, tips, tricks, questions, problems and feedback

[PerformanceAnywhere] Solving login issues between Performance Anywhere and WebService on Windows 7

Solving login issues between Performance Anywhere and WebService on Windows 7

There is currently an issue with logging into Performance Anywhere connecting to a WebService on some Windows 7 installations. This is due to lack of required references in the version of Internet Information Services (IIS) installed on Windows 7 for the type AJAX calls thats been made between Performance Anywhere and the WebService.

Attached is a new web.config file which specifies the missing reference and should solve the login issues. This web.config file must overwrite the existing web.config file in your WebService folder namely in:

For Adroit Smart UI:
\Program Files (x86)\Adroit Technologies\Adroit\SmartUI\WebService

For MAPS:
\Program Files (x86)\Adroit Technologies\MAPS\WebService

Internet Information Services (IIS) will need to be restarted after the web.config file is overwritten. This can be done by using the following command in Command Prompt (Admin): iisreset

NB: Please restart the machine if the problem persists after the change above. It may require a restart under certain circumstances.

Web.config (6.2 KB)

This article also applies to Windows Server 2008.

I have just now picked this up on a Windows Server 2012 PC as well.